This website policy is a practical launch template. Brother365 should have it reviewed for the jurisdictions, analytics tools and form-processing services used in production.
1. Scope
This Privacy Policy applies to information collected through brotherllc.com, project enquiry forms and direct business communications with Brother365 LLC (“Brother365,” “we,” “us”). It does not govern third-party websites or services linked from our site.
2. Information we collect
We may collect information you provide, including your name, business email, phone number, company, project needs, budget range and message. Basic technical information such as browser type, device category, referring page, IP-derived region and site interactions may be collected when permitted and when analytics are enabled.
We do not intentionally collect sensitive personal information through the website. Please do not include confidential credentials, protected health information, payment card details or other sensitive material in an enquiry.
3. How we use information
- Respond to questions and evaluate project enquiries.
- Prepare proposals and provide requested services.
- Operate, secure and improve the website.
- Meet legal, accounting and contractual obligations.
- Send optional updates when you have requested them.
Where applicable, our processing is based on your consent, steps requested before a contract, performance of a contract, legal obligations or our legitimate interest in operating and improving our business.
4. When information may be shared
We may use carefully selected providers for website hosting, email, security, analytics, customer relationship management and professional services. They may process information only for the purpose of providing those services and under appropriate confidentiality and security commitments. We do not sell personal information.
Information may also be disclosed when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate safeguards.
5. Retention
We keep enquiry information only as long as reasonably necessary for the relevant business purpose, legal requirements and dispute prevention. Retention periods vary by the nature of the relationship. Information that is no longer needed is deleted, anonymized or securely archived.
6. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or receive a copy of your personal information, object to certain processing, or withdraw consent. To make a request, email us using the contact below. We may verify your identity before acting on a request.
7. Security and international processing
We use reasonable administrative, technical and organizational measures designed to protect personal information. No internet transmission or storage method is completely secure. As a remote-first company and because providers may operate internationally, information can be processed in countries other than your own with appropriate contractual or legal safeguards where required.
8. Children
Our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website.
9. Updates
We may update this policy to reflect changes in our services, providers or legal obligations. The “Last updated” date shows when the latest revision took effect.
10. Contact
For privacy questions or requests, contact privacy@brotherllc.com or use our contact page.